In its quest to provide medical tourists with a wide range of destination and procedure opportunities across the world, Novasans is proud to present a collaboration with the esteemed medical tourism agency Samaira Global Wellness. To showcase Samaira Global Wellness’ medical tourism services, the Novasans team conducted an interview with the agency.
What is Samaira Global Wellness what is the story behind the company?
Dr. Priya Bhanushali at Samaira Global Wellness
Service to Mankind is to serve God. Samaira Global Wellness‘ vision is to serve mankind in best possible way. We are the leading medical facilitator in Mumbai, India, which is first of its kind completely managed by a team of highly qualified doctors and not by salesperson or mediators. Our highly qualified doctors gives us the edge over other companies because every case is first seen and handled by our doctors. Any patient choosing Samaira Global Wellness can call our panel doctor and talk about their concern.
We believe in We Care We Cure policy where every client coming to Samaira Global Wellness is showered with personal care and attention so that utmost comfort is given to the patient coming from various part of globe to get relieved from their pain and this is our reward where patient across the border comes to India and get backs to home with a smile.
This is the reason Samaira Global Wellness exists. Where, our passion is driven by our desire to break down the boundaries of healthcare as its lead by team of professional doctors and not by corporate group. We believe in giving quality service to the patient, right from his paper process to his treatment services with utmost transparency where at every step the patient is updated by our side the various options of treatment cost which can fit into his components and expectations.
What services does Samaira Global Wellness offer international patients?
Samaira global wellness believes in we care we cure policy.
Every patient who chooses us are our precious and valuable clients , hence we make sure that we make the medical journey of the patient very comfortable and very relaxed.
- We take complete responsibility to extend the helping hand to the patient. We help in selecting best hospital and doctors to attend patients need.
- We give Transfer facility from/to airport – Hospital – from/to hotel.
- Assistance in choosing right hotel (geographically, quality, price).
- We also offer various other non medical facilities (SPA, beauty salons etc.).
- Leisure activities and vacation trip around various destination can be arranged by our company.
What procedures does Samaira Global Wellness offer international patients?
- Cosmetic surgery ( breast/ butt implants, nose reshaping ,skin hair n laser treatments)
- Cardiovascular (angioplasty, CABG, transplants, Valvular repair)
- Orthopedics (joint and spine; sports medicine, Rheumatic )
- Cancer (often high-acuity or last resort, radiation and chemotherapy)
- Reproductive (fertility, women’s health, IVF, Surrogacy)
- Weight loss (LAP-BAND, gastric bypass, Liposuction)
- Scans, tests, health screenings and second opinions
- Hair trasplants
- Skin nails and Body treatments
Which medical facilities does Samaira Global Wellness collaborate with and where in India are these located?
- We collaborate ONLY with world class quality hospitals/clinics in India. Our hospitals are premium hospitals which are classified as seven star hospitals
- ALL our doctors are abroad trained in leading hospitals and provide world class treatment, using latest and advanced equipment.
- ALL our doctors are very experienced in serving international patients and the whole infrastructure is tuned to provide our international patients with top quality treatment, safe and comfortable experience, as well as friendly atmosphere
In general terms, can you explain how the process of traveling to India with Samaira Global Wellness is done and what steps the patient needs to go through in order to obtain their procedure?
- Step 1: Filling out the Online Application Form and Medical Questionnaire
- Step 2: Meeting with SAMAIRA GLOBAL TEAM team online by exchanging e-mails
- Step 3: Providing medical reports (transcripts, MRI, x-rays, etc) to SGW staff.
- We receive your request, your medical reports through the given email on our website and we transfer these documents to the hospitals and clinics for doctors to examine them.
- Step 4: Receiving the doctor’s review from our team
- As soon as our team receives the information and medical reports from you, our team share and discuss your case with doctors/ physicians for a treatment plan.
- Step 5: Receiving a treatment plan and estimated price quotation for the procedure.
- After we share your request and your medical reports with the doctors/ physicians, we receive your treatment plan and price quote to share with you.
- Step 6: Arrangement of travel (flights, accommodation etc), arrival and transfer
- Our well experienced Network offices will take care for all your requests. Together with them, we make your flight reservations, airport transfers (upon request) , hotel reservations (upon request), local or upstate tour organisations for you (upon request) such as cultural tours, shopping tours etc.
- Step 7: Doctor’s consultation
- We guide you through the whole process and we will be with you (if you wish) while you have your first consultation.
- Step 8: Receiving medical treatment
- We will make sure that you will get the best quality service and the treatment.
- Step 9: Post treatment recuperation
- We have network offices around the world. We make sure that they will follow up your health needs.
- Step 10: Post treatment enjoyment and travel
- We can organize local or upstate tour organizations for you (upon request) such as cultural tours, shopping tours etc.
Anand Joshi at Samaira Global Wellness
Can a patient receive a general estimated price quote of what the treatment/procedure will cost before traveling to India with Samaira Global Wellness?
Yes very much , we provide complete details about
- Procedure and Procedure costing
- Hospital details
- Number of day stay
- Hotel / travel / translator quote
Samaira Global Wellness provides the package price with a transparent breakdown of the costs prior to any booking. There are no hidden costs at Samaira Global Wellness.
Does Samaira Global Wellness offer accommodation and transportation should the patients wish so?
Yes Samaira Global wellness presents to you the widest range of hotels to choose from. The hotels on board range from three star hotels to seven star hotels and we offer very competitive rate to our valuable client we will take care that the distance between your accommodation and hospital is kept to minimum possible. For transportation we provide wide range of choice of cars as per your requirement with well trained and friendly drivers at your service
Are the patients allowed to bring a family member or friend with them during their stay in India?
Of course. You can bring along a family member or companion for moral support. If you decide to come alone, we will arrange for a care-taker to be with you throughout your hospital stay.
Which countries do most of Samaira Global Wellness’ patients come from?
Medical tourism is concept of patients beyond borders and we receive patients from all over globe, such as USA, UK, GULF , AFRICA , EUROPE, ASIA.
Does Samaira Global Wellness offer translation services, and if so, in which languages?
Yes Samaira Global Wellness offers translation services for those patients who cannot speak English
- Languages offered are- Arabic. Chinese, Tagalog, Malay, French, Spanish, Germany and if needed we can arrange other language translators too
Does Samaira Global Wellness offer any follow-up consultation for the patients when they are back in their home countries?
Yes , Once the patient is treated and has been back to their home countries , we do the follow up consultations as to track down the result of the treatment and for patients well being. Once patient leaves India, we get the photocopy of all his reports for our knowledge. Our panel doctors keep referring the file as and well needed. If necessary the patients are asked to do reports in their own country and forward us so that we know the treatment was successful , which gives us immense satisfaction for the job that Samaira global has done.
Generally, what are the cost savings that can be made by choosing to have a surgery done in India instead of in Western Countries?
The potential cost savings for medical tourists are huge and as a result are one of the more important factors in seeking treatment in India.
It is important to note that the cost for each individual will vary depending on their need and requirements. Usually, an elective procedure such as a knee replacement would cost on average of $30,000 in the US. Whereas getting that same procedure done using similar quality parts in India would cost 40 – 60% less than the cost in the US, including the hospital stay, all procedure and physicians costs and transportation to and from India.
India is one of the leading medical tourism destinations. What are the benefits of traveling to India for surgery or a treatment?
- India has some of the most highly qualified and experienced physicians in the world. With a cultural emphasis on education, most of these physicians have gone on to super-specialize in their field, enabling them to become experts in their respective medical specialties. Further, most of the physicians that are in the our network have had extensive hands on training. The hospitals that Samaira global wellness has tied up with are the leading hospitals in India with multi-specialty facilities.
- In addition to traditional medicine, India offers many more relaxing and rejuvenating treatment options from Yoga, Ayurveda, and Meditation to Allopathic and Naturopathic medicine.
- India also offers world-class travel destinations such as the Taj Mahal, the beaches of Goa, the backwaters of Kerala and hiking in the Himalayas, heritage rich Rajasthan to name a few.
Lastly, why should international patients choose to travel to India with the service of Samaira Global Wellness?
Simply because we can make sure you make the right decision with regard to medical treatment in India. Samaira Global Wellness is handled by doctors and not just a team of salesperson and coordinators.
Our doctors make sure to give your right treatment and are your companion during your stay .
- We plan extensively to make your travel, stay and treatment as comfortable as possible. First, we provide you with the information you need to make a decision about the choice of hospital and the doctors who are best suited to treat you.
- Second, we assist you with travel arrangements, help plan your stay and hospital admissions. Next, we work closely with you right upon arrival and guide you through the entire process – from checking you into the hotel to helping you along throughout your hospital stay. And see that you return to your home country safe, sound and in the pink of health.